

Thank You for choosing me as your hairstylist, I look forward to your appointment with me!!! If you are a new client and have any questions or concerns, I can be contacted via email at sales@maryjthestylist.com. Please allow 24-48 hours to respond.
A 35% deposit is due at the time of booking. This fee will be applied to your service and is non-refundable.
Any new service that includes extensions (sew-in, custom wig, or color extensions) should be purchased online or dropped off at Mary J. The Salon at LEAST A WEEK PRIOR to your booked appointment.
Your appointment will be RESCHEDULED if your hair order isn't placed at least a week prior to your appointment date. There will be an ADDITONAL $40 PER BUNDLE UP-CHARGE for color services if they are received less than a week prior to your appointment. Color services WILL NOT BE ACCEPTED a day prior to appointment, NO EXCEPTIONS.
For quality assurance, Mary J. may decline color services on extensions not sourced from her hairline, as she cannot guarantee the performance or color outcome of external hair.
You are allowed to reschedule your service, as long as it is 24-48 hours before your appointment date. If you DO NOT reschedule at least 24-48 hours prior to appointment you will have to rebook and your deposit WILL NOT be refunded. You are able to RESCHEDULE date/time, NOT SERVICE. To change service, you will need to contact your stylist.
HOW TO RESCHEDULE: Sign into your account (can be found under "Bookings" and "Sign In", then click on the "Reschedule" button to reschedule. You will receive an updated email/text with your new appointment.
Appointments MUST be cancelled 24-48 hours prior to your appointment. In order to cancel your appointment, you will need to contact your stylist and a refund of the deposit will be issued.
No Call/ No Show, Cancel Same Day, and Reschedule Same Day is NOT ALLOWED and will result in a Non-Refundable Deposit.
We understand that time may not always be on your side, so the best way to avoid any issue is to COMMUNICATE! If you are running more than 15 minutes behind, PLEASE communicate that with your stylist. After 30 minutes your appointment will be cancelled, unless your stylist says otherwise. If your appointment is cancelled due to being late more than 30 minutes, your deposit will NOT be refunded and your appointment will have to be rebooked. PLEASE COMMUNICATE WITH YOUR STYLIST.

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