The Hair Collection FAQ

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Mary J. The Hair Collection is committed to providing customers with the best products and services. Unfortunately, at the moment, we do not accept returned items. Please be certain of your purchase prior to payment. 

All orders are processed Monday through Friday within 48 hours of purchase. Shipping is 5-7 business days.  If you have purchased during a sale, processing time is 7-10 business days; excluding weekends and holidays. Tracking information is sent via email on the day that the order is shipped.

To order a custom unit, email sales@maryjthestylist.com and provide information of the style, length, and fullness of the unit you would like (pictures can also be provided). You will also need to purchase bundles from Mary J. The Hair Collection at least a week prior to scheduling the completion date of your unit and/or appointment. Your extensions must be purchased in order for your wig making process to begin. Please allow 2-3 weeks for wig to be made and shipped.

Mary J. can be contacted via email at sales@maryjthestylist.com. Please include the service your inquiring about and date you would like to book. You will be contacted back to confirm a consultation for appointments; please allow 24-72 hours for a response. All wedding and special occasion bookings MUST be made at least 6 months prior for a guaranteed appointment.