Thank You for choosing me as your hairstylist, I look forward to your appointment with me!!! If you are a new client and have any questions or concerns, I can be contacted via email at firstname.lastname@example.org. Please allow 24-48 hours to respond.
A 35% deposit is due at the time of booking. This fee will be applied to your service and is non-refundable.
You are allowed to reschedule your service, as long as it is 24-48 hours before your appointment date. If you DO NOT reschedule at least 24-48 hours prior to appointment you will have to rebook and your deposit WILL NOT be refunded.
HOW TO RESCHEDULE: Sign into your account (can be found under "Bookings" and "Sign In", then click on the "Reschedule" button to reschedule. You will receive an updated email/text with your new appointment.
Appointments MUST be cancelled 24-48 hours prior to your appointment. In order to cancel your appointment, you will need to contact your stylist and a refund of the deposit will be issued.
No Call/ No Show, Cancel Same Day, and Reschedule Same Day is NOT ALLOWED and will result in a Non-Refundable Deposit.
We understand that time may not always be on your side, so the best way to avoid any issue is to COMMUNICATE!!! If you are running more than 15 minutes behind, PLEASE communicate that with your stylist. After 30 minutes your appointment will be cancelled, unless your stylist says otherwise. If your appointment is cancelled due to being late more than 30 minutes, your deposit will NOT be refunded and your appointment will have to be rebooked. COMMUNICATION IS KEY!!!